An Open Apology Letter…

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An Open Apology Letter… 3

Dear Astra Community,

On August 07, 2020, the Astra theme was delisted temporarily from the official WordPress.org theme directory as a result of a guideline violation. 

We believe in high technical and community standards. Once we were notified of the violation, we immediately fixed the code and submitted an updated version

I am sorry to our users and the broader WordPress community for the whole incident. We clearly made a mistake

Your trust is very important to us and so we are actively working on internal procedures to ensure such an issue never happens again in the future. I assure you that this incident has made our team’s commitment to providing quality and reliability even stronger.

We are committed to the WordPress community and sincerely apologize for our actions.

We aim to do better and will do better, that’s my personal promise to you. I look forward to bringing more awesome design features to the larger WordPress community.

The last 48 hours have been one of the hardest of my life, and I’ve learned a lot. 🙏 

Sincerely,

Sujay & Astra Team

This article was originally published here.

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Check out our Starter Sites built with #ToolWeLove including Toolset, Elementor Pro, Astra Pro, and Jet Plugins.

 

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