Category: Email


How to Scale Your Outbound Prospecting

So, you’ve started outbound prospecting and are seeing some results. Great!
You have spent a lot of time but still feel that not enough output has been achieved?Now you’re wondering: how do I scale my outbound prospecting to generate more prospects, leads and close more deals?
We all know that reaching out to prospects can be like pulling teeth. The number of scripts, emails, and follow-ups can seem endless – not to mention the fear of rejection after all this hard work.
But it doesn’t have to be this way.
There are three major ways to scale your outbound prospecting: work more efficiently, automate some tasks, and add more resources to the process.
In this post, we’ll discuss all these ways in a little more detail to help you save time and scale outbound prospecting.
What is Outbound Prospecting?
Outbound prospecting is a sales process that involves reaching out to contacts and businesses in your area who may be interested in your company’s products or services. 
It’s a way of expanding your network with people who are yet to learn about you but could be interested in what you have to offer.
You can use outbound prospecting for various purposes:

To find new leads for your sales team (and help them close deals faster)
To keep up with existing leads and ensure they don’t slip through the cracks (for example, someone who hasn’t responded within a certain amount of time)
To keep up with current customers by checking in with them periodically

Prepare Your Outbound Prospecting For Scale
You need first to prepare your database to scale outbound prospecting. Here’s how you can do it: 
Get the most accurate B2B data 
Outbound prospecting is valuable for B2B sales, but you can’t scale it without accurate and up-to-date data.
Achieving scale with outbound prospecting requires access to the most accurate B2B data possible. 
There are three main ways to do this:

Searching manually on Linkedin
LinkedIn’s search function is great for B2B sales and marketing. You can use it to find specific people in your target accounts, whether you know their email addresses or not.
The search tool also allows you to filter results by location, industry, job title, and seniority level. If you’re looking for someone in a specific role, this is an excellent way to narrow down your search results.
Once you’ve found your potential prospects, then find their contact data with tools like ContactOut.

Search B2B data
Another way is to search a B2B database for suitable prospects. ContactOut’s search portal also enables you to build a list of prospects in seconds and even discover candidates that are not on LinkedIn. The platform allows you to search on 20+ fields, filter results by location, industry, title, and more — then export the data into CSV format so you can use it however you want.

Lead scoring
Lead scoring is a way of ranking your existing leads based on their likelihood of becoming customers. Lead scoring allows you to identify which leads you should reach out to first and which ones you can ignore.

Segment your prospects by Personas
For the uninitiated, a Persona is a fictional representation of a customer who shares common traits, behaviors, and needs as part of an audience you are trying to reach with your marketing efforts.
Segmenting your prospects will allow you to do two things:

Improve the quality of prospects that you qualify 
Reduce the time spent talking with people who are unlikely to become customers.
Clustering of communication for recipients responding to the same or similar communication for a personalized mass outreach approach

The first step in creating personas is identifying your ideal customer. 
You can do this by looking at the current customers in your database and seeing how they differ from one another based on their data.
Then describe your target audience based on their buying and behavior patterns — what kind of people buy from you? What kind of questions do they ask? What type of language do they use when communicating with sales reps?
Once you’ve identified these traits, make them into personas so everyone on your team can understand who these people are and how they can help them succeed with their sales process.
Here’s an example buyer persona of a staff accountant that includes insights into his income, career struggles, and more. 

Source: Hootsuite
Reach out in batches by Personas
Segment your B2B prospects by personas, and communicate with them in batches. That way, you can refer to similarities between the people you’re reaching out to when you’re communicating with them.
It also helps you reach out to multiple people at once and still keep things personalized enough that it feels like you’re talking just to them.
For example, if you are selling B2B software, your prospects might fall into one of several groups based on company size, industry vertical, position within their company, and other factors. You can target each group with a different email sequence based on their stage in the buying cycle and needs at that time. 
Personalize at Scale
If you want to build relationships with potential customers, then it makes sense that they should feel like they know you before they even speak on the phone. 
A personalized message sets the tone for a more meaningful interaction ahead — which increases your chances of having an impactful conversation during your follow-up call.
And if you look at the statistics, 72% of customers claim that they reply to customized marketing messages tailored specifically for them –– while 97% of marketers saw improvement in business outcomes because of personalization. 
The most basic form of personalization is knowing and using a prospect’s name in your email. But targeted personalization goes much further – beyond the mention of the first name. 
Personalization is about understanding what’s important to your prospect and tailoring your entire message to address those needs and interests.”
Here are some personalization tips to help you get that ball rolling:

Personalization based on your segmentations
Personalize your B2B prospecting campaigns by segmenting your database and targeting different groups of prospects with content that is relevant to them.
To segment your database, you can use:

Behavioral data (what they’ve bought in the past and how often)
Psychographic data (personality traits) 
Geographic data (location).
Company size
Industry vertical
Position within their company
Growth trends
The channels prospects visit you through
The content prospects interact with
The technology they use (competitors or complimentary)
The way customers interact with your product or solution

This means you can group prospects together according to similar attributes they share in common. 
For example, if you offer SaaS solutions for HR departments in the U.S., you can segment your audience by company size (small companies vs. large companies), industry vertical (retailers/restaurants vs. manufacturing), and location (urban vs. rural). Then send personalized messages that are specific for each segment or for multiple segments at once!

Personalize your intro line
The first line of your email should be personal and relatable so that the person you’re contacting feels like they’re in good hands – which is exactly what a good intro line does!
Make sure that you’re using information that’s specific to them—something they told you in an earlier conversation or something they’ve written on social media, their LinkedIn profile or their website. This will help them remember who you are!
However, if you are a small business owner struggling with personalizing your emails, consider outsourcing this task to someone who can create tailored intro lines for each contact.

Outsource Tasks
You may need more time to focus on the activities that take you the furthest in your outbound campaign. 
And that’s where outsourcing comes into the picture. Outsourcing your tasks can be a very effective way to scale your outbound prospecting efforts. 
Here are some of the tasks you can outsource:

Data gathering — Find companies that fit your ideal customer profile and build a list of them.
Research — Research specific companies to know where they are in their sales cycle and what kind of messaging will resonate with them.
Call scripts — Write scripts personalized to each company on your list.
Email templates — Create email templates you can send out as needed (based on time of day, time since the last contact, etc.)
Email outreach — Hiring a company that will send emails for you—but not just any company! You want one that specializes in B2B sales, has worked with companies in your industry before, and understands how your prospects would react to different messages. They’ll be able to craft personalized emails that get responses.
Linkedin outreach — Find prospects who fit your criteria and devise an appropriate message for each prospect based on their profile information
Cold calling — If you need help getting through to people on the phone, consider hiring a virtual assistant (VA) or outsourcing firm that can call on your behalf. But make sure you are doing things right, especially while hiring during a recession.

Leverage Automation
Automation lets you scale your outbound prospecting efforts across multiple channels. 
Here are two significant examples of how you can use automation to scale your outbound prospecting:

Email outreach: You can create email templates based on a prospect’s profile and automate sending emails to prospects that match those criteria.
LinkedIn outreach: You can use LinkedIn’s advanced search features to find prospects who meet specific criteria, then send them messages based on their profile information and activity on LinkedIn. That said, ensure you’re using LinkedIn automation tools that mimic human behavior to avoid getting your Linkedin account restricted or your LinkedIn account getting restricted.

And since LinkedIn limits to 100 contact requests weekly, you can extend your campaign with emails to reach more prospects. 
With email automation, you can create an automated sequence of emails to send on a schedule or in response to events, though you may type out each email individually.
For instance, with automated tools like Contact Out, you can create an outbound email sequence while browsing LinkedIn using their reusable templates.

You don’t have to worry about follow-up, either. It is taken care of.
It’s your turn to dial it up a notch!
That’s it. You’ve got the tools, you’ve got the networking; get in there and do it.
Don’t forget to dig deep into your database before calling. Always be ready to ask for the sale and then give graciously. Get connections when you can. 
Just don’t hold yourself to any arbitrary rules. Remember: If a different tactic works better than one that has failed you in the past, then use it!

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Onboarding Emails: How to Engage and Convert New Customers Faster

Onboarding is a very powerful concept.
Think about the workplace, for example. Onboarding serves the purpose of letting new employees get familiar with their new role and professional environment. Once they feel welcomed and encouraged by the company, they can work comfortably and bring value to the employer. 
Guess what – your customers need onboarding too! This process helps your new clients understand the value of your product/service, improves customer experience, and guides people through the buyer’s journey.
How do you make new clients feel at home with your brand? 
One of the most effective ways to onboard your new customers is to use onboarding emails.
In this article, we’ll guide you through the 7 best ways to leverage email onboarding for higher engagement and conversion rates and better sales for your business.
What is Email Onboarding?
Email onboarding usually consists of a series of emails that introduce your brand, product, or service to its users. Onboarding emails focus on:

Outlining the benefits of your product/service;
Educating your users about your brand and what it has to offer;
Providing tips to guide the new user down the customer journey.

Marketers distinguish several types of onboarding emails. These include:

Welcome emails. This is a type of email customers receive upon signing up to your platform or subscribing to your service;
Introductory emails. These emails present your product/service and outline its functionality and benefits. This type of onboarding email helps customers get familiar with your brand and the value it can add to their lives;
Guiding emails. They create a customer roadmap to help your new subscribers follow the buyer’s journey;
Re-engagement emails. If your customer hasn’t used your platform/service or engaged with your brand for a while, you can send them a re-engagement email. It helps bring back inactive clients;
Feedback/evaluation emails. It can be a survey, poll, or other types of feedback collection emails asking new customers to evaluate their initial experience with your brand/product.

Benefits of Email Onboarding
Why do you need email onboarding? Isn’t a short welcome email enough? The truth is, this aspect of your email marketing is essential to reaping some major benefits for your business:

Engaging onboarding emails help decrease the churn rate. Failure to successfully onboard new customers is one of the two top reasons for customer churn;  
They foster users’ engagement with your brand. Onboarding emails encourage users to interact with your business; 
They help you convert leads into real customers. 63% of customers say that the quality of onboarding is a major factor in their buying decision;
They are a good source of customer feedback. You can use onboarding emails to collect valuable information from your recipients. 

All these benefits are within your reach. All you need to do is implement the right email onboarding tactics in your email marketing. And we have collected the 7 best practices you can start using right now.
Email Onboarding: Best Practices

Send your welcome emails right away

Source: Tenor
Welcome emails create the first impression of your brand in a new user/subscriber – and first impressions are essential. On top of that, welcome emails have a 42% higher open rate compared to other email types. 
Don’t delay this initial contact with the new customers. They expect it to be swift and friendly. Besides, the earlier you send your welcome email, the higher open rates it will generate. 
What to include in your welcome email?

Greet your new recipient/subscriber;
Briefly describe your brand and product/service and state your value proposition;
You can also tell your recipient what kind of communication they should expect with your brand. Will you send them regular newsletters and offers? What channels can they use to reach you? Etc.

Take your cue from Crankbrothers. The brand creates great welcome emails. They thank newcomers for subscribing, outline the benefits of the platform membership, and suggest relevant communication channels.

Bottom line: a good, timely welcome email will leave a lasting impression on your new customer and make them want to hear from you again.

Personalize your onboarding emails
No matter how hard you try, you simply can’t create a perfect one-size-fits-all engaging onboarding email. 
To make your emails hit the right target recipients, implement personalization in your customer onboarding campaign.  

Segment your email list. Classify your recipients based on demographics, geographical location, and consumer behavior. Create email onboarding email templates for each segment to cater to different expectations and needs;
Use recipients’ names in your emails. This is a simple yet effective way to establish a close connection with your new customers. Add the customer’s name to your subject line as well. Emails with personalized subject lines have a 26% higher open rate;
Suggest relevant products to different customers. Based on your customer segmentation, offer relevant purchase ideas to your new-coming customers.

Look at how Meetup leverages users’ initial signup data to generate valuable suggestions for their new subscribers in onboarding emails:

Pro-tip: make your onboarding emails conversational and avoid a formal tone. Customers crave authentic human communication, not dry official brand updates.

Guide the subscriber down the onboarding journey

Source: Tenor
An engaging onboarding email sequence is like a roadmap for your new customer. And your task is to make this roadmap simple, clear, and actionable. 
Use guiding emails to provide recipients with relevant information on successful customer experience with your brand: 

Outline the purchasing process. Show your new customers the easiest way to shop with you or use your service. Provide relevant links, infographics, or onboarding videos, or even online training courses if relevant;
Tell them about your product/service key features;
Give your new customers some tips on how to make the most of their experience with your brand. Offer them to leverage a personal promo code, advertise your blog, or suggest relevant links.

A good example of a guiding letter is a LinkedIn Premium onboarding email. It introduces the service and suggests the first steps the user can take to make the most of it:

Bottom line: don’t leave your new customer guessing what they should do next. Give them clear guidelines that will seamlessly lead them down the buyer’s journey and help them get a top-notch experience with your brand. This approach will boost your conversion rates in no time.

Tell your customers why your product/service is worth it

One common mistake many marketers make when introducing their product/service in onboarding emails is talking solely about its features.
In fact, you will motivate your new customers to purchase from your brand much more efficiently if you shift your focus. Yes, it’s important to let recipients know what characteristics and functions your product has. But they can get this information from a product manual or your website FAQ. In your onboarding emails, you will benefit more from emphasizing:

How your product/service will improve the customer’s life; 
How it addresses major customer pain points;
What problems it can solve, etc.

In other words, focus on explaining how your product can be a real game changer for the customers. They want real value, great perks, and instant solutions.
Duolingo aces the platform promotion in onboarding emails. Take a look at the email sent to a Super Duolingo subscriber below. Every mention of a service feature goes hand in hand with a clear explanation of how it will make the subscribers’ learning experience better and easier:

Improve your CTAs
Each of your onboarding emails should include a strong call to action (or several of those). CTAs are essential action triggers that help you convert recipients into real customers. If your CTAs are actionable and relevant, they will become the highlight of your onboarding emails and the conversion powerhouse of your email marketing campaign. 
To make sure your CTAs hit the target and motivate email recipients to click and engage, you can:

Make your CTA buttons visible and attractive. Highlight it with a contrasting color, a different font, or text size. Don’t overdo it though. Maintain the overall design integrity of your email and emphasize CTA buttons in line with your layout appearance. You don’t want the recipients to find the CTAs too intrusive;
Opt for concise, action-oriented word choice. Shoot for 2-3 words in your CTA, and definitely not more than 5-6 words. And of course, use simple, compelling words that resonate with the email recipients. Instead of formal “submit”, “enter”, or ”proceed”, use more straightforward action words like ”get”, “try”, or “start”;
Generate a sense of urgency. If you want to convert your email recipients into real customers, you can enrich your CTAs with specific words that motivate people to act on your offer immediately. Encourage your email readers to try your product “now”, redeem their promo code “today”, and leverage a discount “right away”.


Add social proof to your emails
Source: DeviantArt
If you want to further enrich your onboarding emails with content that motivates and engages new customers, leverage social proof. Nothing is more encouraging for a customer in doubt than visible proof that your brand has already provided value for other people.
The best way to tap into social proof in your onboarding emails is to use user-generated content. UGC comes in handy in the form of: 

User photos with your product;

Add UGC to your introduction emails to let the new customers see what your current clients say about your product/service. It will inspire trust and enthusiasm in your email recipients and bring them closer to finalizing their purchasing decision. 
An American healthcare company GoodRX leverages social proof in their onboarding emails to show new customers how their service is changing people’s lives for the better. Brief testimonials and user profiles work as excellent motivation for new service subscribers:

Follow up and ask for feedback
Source: AvantGuard
Last but not least – keep track of your customers’ experiences with your brand, products, and services.
Follow-up onboarding emails are a great way to show that you care about your new customers. This is also a valuable source of information your brand can use to improve customer service, product quality, personalization, and many other aspects of your business.
Besides, consumers appreciate it when brands want their input and opinion for growth and improvement. 
To ace feedback collection in your onboarding email sequence, opt for simple, short emails that ask your new customers to offer their thoughts about your brand in a fast, accessible way:

Send out a short survey or poll requesting the recipient to rate their initial experience with your product/service/website, etc. An NPS survey is always a simple yet effective option;
If your newly converted customers have already made one or several purchases, you can ask them for a more detailed review or testimonial. Simply leave the links to the review forms in your follow-up email.

Pro-tip: you can accompany your evaluation emails with CTAs that suggest further experience or purchases with your brand. Offer your recipients to upgrade their subscription plan, or check out other products you think they might find interesting. This is a great way to boost customer retention and promote the extra value your brand has to offer.

Final Thoughts 
Email marketing is an essential aspect of a successful customer onboarding process. Onboarding emails are a helping hand that engages and guides new customers through the buying journey. Leverage different types of onboarding emails to ensure you make the most of this marketing strategy.  
And of course, track the performance of your email onboarding campaign. Has your conversion rate improved? What about your click-through rates and CPA? Are your sales figures climbing?
Tracking the main email onboarding campaign KPIs will help you understand if it yields the right results so that you can adjust your tactics for better performance.

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5 Tips To Improve your Email Prospecting

Email prospecting is an easy feat to learn but hard to master. Really hard.
You need to find the right people, come up with the perfect message, and then hope they open it and read it.
That said, according to Gartner’s Future of Sales, only roughly 24% of all sales emails are opened, ever! So, you have a tough job ahead of you.
What is email prospecting? And how do you go about improving it?
If you’re looking for some tips to help improve your email prospecting skills, you’re in luck. In this article, we’ll give you five email prospecting tips to improve your open rates, responses, and conversions.
Read on!
What is email prospecting?
Email prospecting is the process of emailing potential customers with the goal of selling them a product or service.
It’s a numbers game: The more people you email, the more responses you’re likely to get. That said, emailing too many people can result in your messages getting marked as spam.
To be successful at email prospecting, you need to find a balance between quantity and quality.
You want to email enough people so that you get a decent response rate, but not so many that your messages end up in the spam folder.
Email prospecting has a number of advantages over other sales techniques (such as cold calling) and can be a great way to reach out to potential customers.
Some of the benefits of email prospecting include:

It’s less intrusive: When you email someone, they can choose to respond or ignore your message. With cold calls, on the other hand, you’re interrupting them and they may not be interested in what you have to say.
You can reach a large number of people: It’s easy to email a large number of people at once, which means you can reach more potential customers with your email prospecting campaigns.
It’s customizable: You can personalize your email messages to target specific customers or markets. This allows you to be more relevant and increases the chances that your email will be opened and read.
It’s easy to track results: With email prospecting, you can easily track who opens your messages and clicks on your links. This information can be valuable in understanding what works and what doesn’t in your email prospecting campaigns.
It’s cost-effective: Emailing is a very cost-effective way to reach potential customers, especially when compared to other marketing and sales techniques.

Now that you know a little bit about email prospecting, let’s take a look at some tips to help improve your email prospecting skills.
Disclaimer: Email prospecting isn’t the only channel you should use for B2B matters. Another channel that is proven to work is LinkedIn. To learn more about LinkedIn Lead Generation, you should read this article.
How to improve your email prospecting?
We went over emailing benefits, but let’s dig a bit deeper and Let’s talk about your email prospecting process
Step 1: Set up your sales objectives
The first step in email prospecting is to set up your sales objectives. What are you trying to achieve with your email campaign? Are you looking to increase brand awareness, generate leads, or make sales?
Once you know your objective, you can start to develop your email strategy. 
If your goal is to generate leads, for example, you’ll want to include a call-to-action (CTA) in your email that encourages recipients to click through to your website or sign up for a free trial.
On the other hand, if your goal is to make sales, you’ll want to include a CTA that directs recipients to a landing page where they can purchase your product or service.
Step 2: Set up your tools & processes
The next step is to set up the tools and processes you’ll need to execute your email campaign. 
There are a number of email marketing platforms that can help you with this, such as Mailchimp, Constant Contact, and AWeber. 
These platforms will allow you to create and send email newsletters, manage your email list, and track your results. 
You’ll also need to develop a process for creating and sending your messages. This should include steps for writing your email copy, designing your email template, and testing your email before you send it out.
Step 3: Think multichannel!
Email is just one of many channels you can use to reach your potential customers, though it is the most efficient one. 
In addition to email, other popular channels include LinkedIn, Twitter, and Facebook. 
While email is a great way to reach a large number of people at once, it’s important to remember that not everyone uses email as often as a salesperson does. 
One of the best ways to improve your email prospecting is to think about how you can use multiple channels to reach your target audience. 
This will depend on your own company, processes, targeting, etc… All you have to remember is to follow where your leads spend most of their time, email, social media, phone, or in person. 
For example, you could include a CTA in your email that directs recipients to a landing page where they can learn more about your product or service. 
Not only that, but you can set up campaigns that reach out to your leads on LinkedIn, and once they show interest, you can email them as well!
Step 4: Think email automation!
This goes hand in hand with the last point. 
One of the best ways to improve email prospecting is to automate your email campaigns. 
There are a number of email marketing platforms that offer this feature, such as Mailchimp, Constant Contact, and AWeber. 
With email automation, you can set up email campaigns that are triggered by certain events, such as when a lead clicks on a link in your email or when they visit your website. 
This allows you to stay in touch with your leads without having to manually send out each email yourself. 
What’s even more amazing, is that these tools that allow you to scale up your campaigns also -ideally- help you customize each email according to the specific lead you’re emailing.
This makes your emails more relevant, and therefore increases the chance of a conversion!
Step 5: Improve your processes
The final step is to continuously improve your email prospecting processes. When it comes to sales and marketing in general, continuous improvement is the name of the game. 
This means tracking your results, testing new email strategies, and making adjustments as needed. 
By constantly improving your email prospecting, you’ll be able to stay one step ahead of your competition and increase your chances of success.
Start your email prospecting now!
Email prospecting is an essential part of any B2B sales strategy. But as we’ve established, it’s not just about emailing a list of potential customers and hoping for the best. 
There are a number of things you can do to improve your email prospecting, such as thinking multichannel, automating your email campaigns, and continuously improving your processes. 
By following these tips, you’ll be well on your way to success.


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contact hunting

How To Find An Email Address On LinkedIn 📨

LinkedIn is a great platform for networking and keeping in touch with professional contacts. But LinkedIn’s messaging system is designed for short, quick communications – not for pitching your product or sending a lengthy message.
So when it’s time to take the relationship to the next level, you’re going to need an email address.
But how can you find those elusive email addresses?

Here are a few ways, from the quickest to the most time-consuming:
1- Use a LinkedIn chrome extension
A chrome extension like ContactOut works by scanning the LinkedIn profile data for you and extracting the contact info. It only takes one click, and all the relevant details will be displayed for you.
Here’s an example of how it works:

First, you have to have the extension installed. You can find it on the chrome web store here.
Then just click on the little ContactOut tab on the side while browsing LinkedIn profiles.
Click on the eye icon to reveal the forbidden knowledge…
And bada bing, bada boom, contact details!

Best part is that it only took the better part of 10 seconds to get that info. Technology is amazing.
2- Check their contact details
You can also look through their profile manually.
Many LinkedIn users include their email addresses in their profiles, usually in the contact information section. Some users may also put it in the details of their work experience.

If you can’t find the email address in either of those places, try looking in their summary or LinkedIn headline.
3- Use an email finder tool
There are loads of email finder tools out there that can get you business email addresses and other contact info. Most tools only need a name to return results, and other details like company domain or city helps in narrowing down the search results.
All you need is a name (I’m using our Co-CEO this time):

And then, tada!

Just a couple of clicks, and you’re ready to rock and roll.
Grab yourself 10 searches. My shout.
(Because it’s free on registration.)
4. Ask for their email via PM
If all else fails, you can always send a LinkedIn message asking for the person’s email address.
LinkedIn is a professional platform, so most users are keen to talk business. If you explain that you’re interested in talking more about their work, they’ll likely be happy to give you their email address.
Keep it short and simple, something like this should do the trick:
“Hi [name],
I saw your profile, and I’m very impressed with your work. I’m interested in talking more about what you do. Would it be okay if I emailed you?
[Your name]”
This method takes the longest because you’re waiting on a response from another person. But it’s also the most personal, which can be helpful in building the foundations of a strong business relationship.
And that’s it!
Some super simple tricks to get you on the fast track to prospecting success! LinkedIn is a powerful tool – use it to your advantage!
Make sure to read our ultimate guide here on proven ways to find anyone’s email address. Or specifically how to find someone’s: 

And while you’re at it, you have to try out our LinkedIn Chrome extension. You’re guaranteed to find the emails you want for free. 

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contact hunting

How To Find Anyone’s Email Address With Twitter 🐤

So you want to send someone some stuff, but the only thing you’ve got on them is their Twitter profile. It might feel kinda weird to reply to a tweet and ask them outright, but what else can you do?
Here are some tricks you can try on your quest to get into their inbox!
1- Check their Twitter bio
This is your obvious first port of call.
Not many Twitter users will have their email addresses just out in the open on their profile since it’s basically asking for a thousand spam emails. The people who do usually put up only their professional email addresses for business purposes, which makes this part of your job super easy.
So just head to their profile and check their bio for any contact details:

2 – Using Twitter Advanced Search
A more internet-savvy person will sometimes hide their email address from bots by replacing the “@” symbol with “at” and the period in .com with “dot.”
Using Twitter Advanced Search, you can look for the words “at” or “dot” within your target person’s tweets and see if they’ve tweeted out their preferred contact email before.
Including words like “email,” “contact,” and “reach” is also a good idea.
So first, get onto the advanced search menu.
Next, key in your search terms. For example, let’s look for a “John Smith.”

And voila! Here’s one

Let’s see if we can make the magic work again. This time, let’s search through tweets by a specific Twitter user. This might help you narrow the search for people with common names.

Well, it was worth a shot.
If your prospect is more cautious about their internet privacy, you’ll most likely only find links to personal websites and portfolios on their Twitter account. But fear not! You can…
3 – Check their website and other social media
If they have a personal or business website, they’re likely to have their email address listed somewhere on it. Check their “about us” or “contact us” pages, and if their email address isn’t listed, it should still hold some contact details that you can use to keep prospecting.
4 – Doing a WhoIs check
If you can’t see an email address on their website, you might still be able to find the address associated with the website itself. For example, if the prospect owns the website, then you can use the ICANN WhoIs lookup.
This tool gives you information about the domain owner. If you’re lucky, you’ll be able to see a name, an address, email address, and phone number associated with the domain registration.
It’s a super straightforward tool to use.
First, enter the domain name (don’t include the “https://” bit).

Then scroll down to find the contact information.

This doesn’t always work. For example, sometimes the domain is under WhoIs protection, or the domain is purchased under an agent, which hides the owner’s details for better privacy. In which case, you’ll have to crack your fingers and do things the old-fashioned way.
5 – Google their username
Try plugging their Twitter handle into a search engine and see what comes up. Most people use the same username for several different social media accounts, so their Twitter username is likely the same or similar on other sites.
If they’re part of any web forums, they may have included a link to their Twitter account in their profile as a way to contact them. This means that the profile will show up if you run a google search on their handle.
For example, after plugging their handle into google, you find that Twitter user @dentistdrill (if this is your actual username, first off, why?) is part of a web forum for orthodontists where they go by DrillBro86 (again, I have questions).
You can then plug in the username from the forum to see if they show up elsewhere. Usually, after about two or so degrees of association, you’ll find some contact info, including an email address.
But if this too fails…
6 – Slide into their DMs
Bite the bullet. Be bold.
You can do it. I believe in you!
It’s scary, and the success rate isn’t always high, depending on what you’re trying to communicate. But sometimes, just shooting off a direct message with a “Hey, I’m [x]. I do this cool thing that I think you might be interested in. Can I send you some stuff to look at via email?” is the way to go.
It’s best to be straightforward and genuine in a direct message. Take a few minutes to really craft the message before you send it off so that you can make a good first impression and increase the likelihood of a response.
To maximize your chances of getting a positive lead from this method, make sure you’re contacting the person on their professional Twitter account. Most people hate getting business stuff on their personal accounts.
Why is this so hard?
People are cagey about putting their contact information online for good reason. With the number of scams floating around out there, it’s understandable that people would want to limit the number of unsolicited emails they receive.
If your starting point is a personal Twitter account, finding the right email address for a professional inquiry can definitely be an uphill battle.
But it’s not impossible! And it’s a skill that you can get better at with time! So with just a bit of practice, you’ll be prospecting through the bird app with the best of them.
Check out our ultimate guide on proven ways to find anyone’s email address. Or specifically how to find someone’s: 

And of course, try ContactOut for free if you want to find accurate emails from 75% of the world’s professionals!

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company email

How To Find Anyone’s Company Email Addresses 🏨

Entering into B2B communication can feel a bit like navigating a minefield.
You want to be professional, but you don’t want to seem like a robot. First impressions count for a lot, so how do you find that company email address without seeming like a creeper?
Here are some tricks to finding company email addresses that will help you get the ball rolling (without resorting to guessing games or putting your foot in your mouth).
1- Check out the company website
This may seem like an obvious place to start, but it’s often overlooked. Often, company email addresses will be listed on the “About Us” or “Contact Us” page.
Larger companies won’t have every employee listed, of course. But if you’re trying to reach a specific department or individual, this can be a helpful starting point.
Sometimes the website might only have a contact form to fill in for inquiries. It doesn’t hurt to send one in with your email address attached. Worst case scenario, you don’t get a response. But you might just get lucky and get someone reaching out to you directly.
2- Do a Google Search
If the company website isn’t helpful, try doing a Google search for the company name + “email address.”
If you’re looking for someone specific, you can also put their name into the search tab.
Here’s a search I did for a Jessica Jones working at Microsoft (who I did not know actually existed before this search, sorry if this is you).

3- Make use of social networks
If nothing comes up attached to a particular name or department, then you might have to take an indirect approach.
See if you can get the contact details of someone in your prospect’s circle. Maybe a co-worker or another department that works in the same building.
Then, reach out to them and see if they’re able to forward you to give you info on how to best reach the person or department you’re looking for.
4- Use an email lookup service
Now, this option isn’t always free, but it’s convenient and quick.
And you know what they say in business; time is money.
An email lookup tool like ContactOut can shave off hours of work for you (and lucky you – we give 30 free searches every month).
All you need to find a company email address on ContactOut is a name and a company domain.
ContactOut has a database of over 1 billion email addresses and a 99% rate of accuracy, so you’ll be sure to get the right email.
You can get the contact info you need in three easy steps!
Step 1: You’ll need to log in or create an account. If you’re new, register here.
Step 2: Head to your search dashboard and enter the name and company name of the person you’re looking for.

(Let’s see if Microsoft’s Jessica Jones turns up in ContactOut’s database)

Step 3. Click search, and voila!

That’s it. That’s all it takes.
Using an email lookup service like ContactOut speeds up any email search. That entire process took me less than 2 minutes on my dinosaur laptop.
You can sign in with one click using a google account.
So there you have it!
Finding company email addresses doesn’t have to be a daunting task. With these tricks in your toolbox, you’ll be well on your way to B2B communication success!
You can also read our ultimate guide here on proven ways to find anyone’s email address. Or specifically how to find someone’s: 

Onwards and upwards, soldier!
And of course, try ContactOut for free if you want to find accurate emails from 75% of the world’s professionals!

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contact hunting

Find An Email Address By Domain Name 💻

So you need to get in contact with someone, and all you’ve got is their name and a domain name to go by.
Firstly, can I just say…

But don’t worry bestie. We can make it work!
1- Use an email finder tool
If you’ve got a name, that’s already a pretty substantial lead.
There are email finder tools available online like ContactOut that can help you track down email addresses. All you need to do is enter the name and the domain name, and it will scour the internet for any email addresses associated with it.
Here’s what I got by looking up “Santosh Sharan” on ContactOut.
I put the name in the search bar under the right category.

I hit search, and ctrl+f searched the domain I was after. In this case, it was “”.
And there it is! An email!

Make sure to check the details included so that you know you’ve found the person you’re looking for. Give the tool a try for free here (my shout).
2- Check Google
Just plugging in the name of your prospect into Google can get you some valuable contact information, like their LinkedIn or Twitter profiles.
But you can also use advanced google search operators to narrow your scope a bit.

Square brackets (these ones [ ]) are for exact matches
Quotation marks (these ones ” “) are for phrase matches

If you’ve got a domain name, you can try putting something like “@[domain]” + contact name into the search bar.
Here’s what I got for a Santosh Sharan. I’m looking for a Gmail account associated with this name, so I type in “”.

3- Guess and verify emails
Guessing can seem like shooting off darts into the void, but if you do it well, you can definitely have a high chance of hitting a bullseye.
The key is in the verification step.
First, find a common email convention.
Most companies use the same format for all of their employees, so you can use a tool like’s Domain Search to see how your target’s company usually does it.
Here’s what shows up for

Then, you need to generate some likely email addresses. You can do this using your own brain or borrow The Power of Technology.

There are tools called email permutators that do this step for you. All you need to do is input the domain name and your target’s name.

Now, since we already know that usually does “First [email protected]” for their employees, we can reasonably guess that Jessica Jones’ email, if she works at Google, would probably be [email protected]
But an email permutator is great if the pattern isn’t so clear. It generates likely formats based on the name and the domain name.

So now, instead of groping around in the dark, you’ve got some pretty solid guesses to work with, all from just a few clicks!
But like I said, the real work is in the verification.
You need to make sure that your list of likely email addresses is valid and that you’re not just sending off an email to nowhere. That could negatively affect your sender reputation score, and the lower that score gets, the more likely it is for your email to be filtered out as spam.
Verifying email addresses can take a long time. Most free-to-use verification tools only allow you to check one email address at a time, and you have to input it in yourself.
That’s all folks 
And there you have it! Look at you, making a whole house out of clay!

It just takes a little bit of work to find email addresses from a domain name. In no time, you’ll be sending out invitations and inquiries like the best of them.
By the way – check out our ultimate guide here on proven ways to find anyone’s email address. Or specifically how to find someone’s: 

Happy contacting!
And of course, try ContactOut for free if you want to find accurate emails from 75% of the world’s professionals!

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contact hunting

How To Find Anyone’s Gmail Address 📧

We all know how important Gmail is. It’s our go-to email service for both personal and professional use, and according to Ofcom, around 67% of people worldwide use a Gmail address.
So what happens when we need to find someone’s Gmail address but don’t have any idea where to start?
Don’t worry, I’ve got you covered! Here are a few methods you can use to find anyone’s Gmail address.
1- Check in your inbox
Your first step should be to check within your own email inbox.
If you’ve had any prior contact with the person whose Gmail address you’re trying to find, there’s a good chance that their email address will be stored in your address book or contact list.
To search for them, simply open up your inbox and hit the search bar. Start typing in their name or any other relevant keywords (e.g., company name, subject, their name) and see what comes up.
If that doesn’t turn up anything, you can also try to…
2- Google it
Just type in the person’s name followed by “Gmail” (e.g. “John Smith Gmail”). This should bring up any email addresses associated with that person.
Here’s what I got when I looked up our Co-CEO.

And bingo! A Gmail address!
We cover this extensively on our ultimate find anyone’s email guide.
I wish that it was that easy every time. But when it’s not, you can use…
3- Gmail lookup tools
There are a few websites that can help you find Gmail addresses, such as Email Hunter and Anymail Finder. All you need to do is enter the person’s name or website domain, and these sites will scour the internet for any Gmail addresses associated with that person or domain.
You can also try inputting your prospect’s name into ContactOut’s search portal.
I’ll show you what I got by searching for a Rob Liu.
Step 1: Log in to ContactOut. If you’re new, you can register an account or sign in using a Google account.
Step 2: Enter the name into the search dashboard.

Step 3: Hit search.
Step 4: Do a ctrl+f “Gmail” search on the webpage to find the Gmail addresses.
Here’s what I found.
Easy peasy. And it only took me 1 minute! (Here are 10 free searches to get you started.)
Don’t forget to check the details given in the profiles before you start emailing to make sure that you’re reaching the right person.
4- Guess and verify
It isn’t ideal, but if google isn’t turning up anything and your email finder tools aren’t helping, sometimes you just have to give it a good guess.
Now fair warning, this doesn’t always work, and it does take a bit of elbow grease. But it’s easier than you think!
Most email accounts follow the same standard conventions. If you’ve got a name, you can guess what the likely Gmail addresses would look like. And then all you have to do is verify it!
First, get a list of likely Gmail addresses. You can use an email permutator tool to help you with this stage.
Just input the first and last name and chuck in the domain name, too (Gmail, in this case).
We’ll try to find our Co-CEO’s email again.

The permutator then will spit out some likely possibilities.

You can then take some of these permutations and plug them into an email verifier (don’t skip this step!)

Hopefully, you find some emails that give you this result.

But be careful! We don’t know if we have the right guy!
That’s when you test them out in the email box.
Compose an email per address and type it into the receiver bar. If you hover over the address, you can see if the profile of the Gmail account that comes up belongs to your prospect.
This part will obviously be easier if you know what they look like. And if they have a photo of themselves on their profile.

(Not sure who we got here… An orange at the executive level? Diversity wins!)
If you’re unsure, make sure to be polite in your email in case it reaches the wrong inbox. You can begin by saying something like, “I’m trying to reach the Gmail address of _______ from x company. I’m sorry if this is the wrong email.”
Following these steps should help you find anyone’s Gmail address. Just remember to be patient and persistent, as it may take some time and effort to track down the right address.
In any case – here are some other ways to find someone’s: 

Good luck!
And of course, try ContactOut for free if you want to find accurate emails from 75% of the world’s professionals!

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contact hunting

How To Find An Email Address With A Phone Number 📱

So you met someone at a networking shindig and got their digits (for professional reasons, of course). You want to reach out but don’t have their email address.
Is this budding (professional) relationship destined to end at the stroke of midnight?

Don’t worry, your highness! There’s still hope for you yet! Here’s a guide on how to find your Cinderella’s email address using their phone number.
1- Give them a call
I know! Who even calls anyone these days?
But really, this is the most reliable way to get a person’s email address. If you’ve already got their phone number, make it easy for yourself and take the obvious route.
Maybe shoot them a text first to ask and let them know what you’ll be sending them so that your email won’t end up languishing in the spam folder.
But I’m assuming that if you’re here reading this, you’ve already tried picking up the phone. Or maybe you’re at the point where it’ll be super awkward to ask.
In that case…
2- Use a search engine
Google is your best friend. Plug in their number online and see if it pops up anywhere.
And then it’s just a matter of going through the relevant results to see if there’s an associated email address. You might find their personal or business website that lists their phone number and their email address side-by-side.
You can also give their social media sites a look-see and check if they’ve listed their email address anywhere. (Here’s how you can find an email address on Twitter and LinkedIn)
But if Google isn’t returning anything useful, you can try to…
3- Use reverse phone lookup tools
There are a bunch of databases that hold both phone numbers and email addresses.
Try using the reverse phone lookup service on these people search engines:

All you have to do is input the phone number, and if you’re lucky, you might find an associated email address listed alongside the phone number you’re looking up.
However, these tools often have that sort of information locked behind a paywall, and details associated with cell phone numbers can be less accurate than residential or business numbers.
4- Use the phone’s email address
You can also try using the email address that comes with the phone number.
This option is great if you can’t text them for some reason. You can send an email to their phone via their cell provider.
Here’s how it works.
Many cellphone providers include an email address with the phone number they give their customers. When you send an email to this address, it will show up as a text on their cell phone.
First, use a carrier lookup tool to figure out who their cell provider is. Here’s a couple you can use:

Then, you can search to see what format the cell provider uses.
For example, you can text a:

Don’t bother with any fancy formatting for these. They won’t appear on the text, or even make it impossible to read.
Keep it short and the number of attachments at a minimum. The receiver has to download it all through their phone, and making them pay for all that if they don’t have an unlimited data plan is a jerk move.
Off you go!
So there you have it; a few ways to find email addresses using phone numbers. There’s no need to give up on that prospect just yet!
If all else fails, check out our ultimate guide here on proven ways to find anyone’s email address. Or specifically how to find someone’s: 

And of course, try ContactOut for free if you want to find accurate emails from 75% of the world’s professionals!
Now get out there and find your prince(ss)!

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contact hunting

How To Find Someone’s Email Address By Name 💁‍♀️

When prospecting for new leads, the first step is usually finding contact information like email addresses. However, this can be difficult if you don’t have much to go on – all you might have is a name.
If this is the case, don’t worry – there are a few ways you can find someone’s email address using just their name.
Let’s dive into it.
1 – Google and Search Operators
Google truly has all the answers. You can start by simply typing your prospect’s full name and the word “email” into the search bar to see what comes up. If that doesn’t yield helpful results, you can start utilizing some Advanced Research Skillz™.
Pay attention, Padawan. These are the master’s tricks.
When your regular broad search terms don’t turn up anything good, it’s time to whip out some advanced google search operators.

Square brackets (these ones [ ]) are for exact matches
Quotation marks (these ones ” “) are for phrase matches

Try out these operators in combinations like these:

[Full name] + email
[Full name] + “email address”
[Full name] + company + email
[Full name] + “contact”

And if you know a company that they’re working at or that they’ve worked for previously, you can narrow down the advanced search results even further by typing in something like:

2 – Email address lookup tools
Playing around with google and other search engines can take some time, and in business, time is money.
Locating contact details is only the first step of the communication process, and spending hours finding email addresses really cuts into valuable working time.
That’s where email lookup tools come in handy.
Tools and extensions that source email addresses for you from databases and social media can save you a lot of time and effort.
Depending on the software, it can find an email address by name in seconds, as well as other contact info like phone numbers. The downside is that not all of these tools are free to use, and some have premium features locked behind a paywall.
Now, of course, I’m biased (and for great reason). So here’s how you can use ContactOut to help find emails.

First, create an account or log in. You can click here to register or log in here.
Then head to your search dashboard and simply enter the name of the person you’re trying to find. Of course, the more details you can filter, the better.

3. Click Search.
4. Once the results come up, click on “Show” next to the result that looks most like your prospect! Our tool also pulls their work and education history from LinkedIn so you can make sure it’s the right person.
19,000 John Smiths in a matter of seconds (unfortunate name if you ask me). Finding emails are that easy with ContactOut. Plus, you get 30 searches on the free plan.
Give it a shot here!
3 – Social media
Everyone has some sort of social media nowadays.
If you’ve got your prospect’s name, putting it into google will likely lead you to their Twitter, Facebook, or LinkedIn profiles. These profiles might not get you email addresses directly, but they can get you some valuable contact info that you can use to prospect further.
(Actually, I lied. LinkedIn is one of the easiest ways to get someone’s email with the right tools. I’ll show you how here)
For example, while not many people will have their personal email address displayed on their Twitter account, they might link to their personal website or personal blog.
From there, you might be able to locate a “contact us” or “about us” page that can get you your target’s email address.
(Psst – check out this article to find out more about using Twitter advanced search to find email addresses)
4 – Asking personal connections
Another valuable thing that social media can provide is knowledge of your mutual connections.
If you share some personal acquaintances with the person you’re looking for, see if you can reach out to them to ask for their email address.
It’s best to ask close professional associates rather than just people who work in the same company, but even that might give you a place to start.
5 – Asking them directly
I mean, what’s the worst that they could say?
Maybe they’ll say “no,” but they could just as easily say, “yeah, sure. Here’s my email address, come at me”.
And if you let them know that you’ll be emailing them, you can have some assurance that your carefully crafted and meticulously worded email won’t just go directly into the trash folder.
The important thing here is tone. You want to be polite and not creepy. Mentioning things that you know about the prospect may show that you’re serious about wanting to hire them, but no one in the history of email has ever responded positively to a stalker message.
So yeah; tone. It’s important.
At the end of the day…
Keep in mind that not every method will work for every person, so it’s important to try a few different tactics. But with a little perseverance, you should be able to find at least one way to contact them.
You can read our ultimate guide here on proven ways to find anyone’s email address. Or specifically how to find someone’s:

And of course, try ContactOut for free if you want to find accurate emails from 75% of the world’s professionals!
Good luck, and may the force be with you!

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