This is a warning about the ToolKit For Elementor plugin so that you may be aware and save yourself some time and money. I purchased a lifetime unlimited (LTD) license in August 2020.
I installed it on a few sites. But it was too buggy and some features didn’t work as expected, so I uninstalled it and didn’t bother installing it on other sites. I came back around after seeing new features added, installed on a new site and reviewed the new features. Still some new features didn’t work as expected and caused conflict with other plugins. Again, I deactivated it. Yes, I reported the issues and they stated they would work to resolve them. I understand new plugins/software takes some time to mature and I don’t mind investing early and waiting until it’s bug free and functional to actually start using it. In fact, I have purchased dozens of LTD/Agency licenses from different developers and currently use about two thirds of them. They had many issues including not being able to login to their site.
I never received a reply regarding not being able to login to their website. In May 2021, ToolKit For Elementor offered an Enterprise plan upgrade for a $35 fee for existing ToolKit For Elementor members that included an audit/optimization service. Here’s a screenshot of their offer. Notice there is no mention of losing the LTD license.
After making the purchase, I did not receive a receipt from ToolKit For Elementor and I only received a receipt email from PayPal for a subscription with ToolKit For Elementor for $199 per year. Which didn’t sound right because there was no mention of the $199 or a recurring subscription. I reached out to support for clarification, I provided the receipt showing the recurring subscription and stated that I already owned a lifetime license. The receipt showed my account email address.
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I checked my Toolkit For Elementor account and now see the Enterprise plan charge for $35 and notice that it’s listed as an annual plan. But it doesn’t state that the annual plan is $199 per year. This felt very deceptive even if it was only $50/year.
Before they could reply and within 10 minutes of making the purchase, I decided I did not want a subscription for audit/optimization services and cancelled the “upgrade” recurring subscription through PayPal.
Like I said, I never received an email receipt from ToolKit For Elementor for the “upgrade”. However, I did receive an email from them when I cancelled the “upgrade”.
Now, in July 2021, ToolKit For Elementor sent a newsletter stating that unlimited sites would be ending, pricing will increase, and the LTD (lifetime deal) members will have no changes.
At this point, I had not heard back from ToolKit For Elementor regarding the Enterprise plan clarification. Naturally, I decided to check my account and license to verify that no changes have been made. To my surprise, my lifetime (LTD) license now shows as an annual renewal.
I figured this must be a mistake and reached out to support again.
They replied and tried to offer me a discount for an LTD license.
Then I receive a discount code in a separate email. I checked out the discount code and it was for 25%. So now they want to me pay again for an LTD license I had already purchased.
At this point, they are blaming me. They are not honoring my LTD purchase or acknowledging that I questioned their procedure and cancelled the “upgrade” within 10 minutes after realizing the upgrade was an annual subscription, only after receiving the recurring subscription receipt from PayPal. I have an active Enterprise plan that expires in 2022 and they want to charge me to “downgrade” back to my LTD plan. In 20 years I have not experienced anything like this.
You’ve been warned.