To create a new Autoresponder, such as an 'out of office' email: Select Manage Hosting. Select Manage for the package you wish to add the Autoresponder to. S......
Here are the best ways to stop emails from being put in the junk mail folder. Add an SPF Record SPF - Sender Policy Framework records help reduce the chance of......
DKIM, like SPF, is a standard that enables a specific aspect of the email sending process to be authenticated. The premise of DKIM is to check that an email is......
POP3 stands for Post Office Protocol version 3 and refers to the protocol used to receive emails to your local email client from a remote server. POP3 downloads......
IMAP stands for Internet Message Access Protocol and is a protocol used to access emails via an email client on a remote server. IMAP is suited for people who......
Both IMAP and POP3 are protocols that allow you to receive emails from a remote server. Your email client uses these protocol to connect to your mailbox server.......
With Pixallus all mailboxes have a certain limit on data storage. It's unlikely that you should ever fill this unless you're receiving a lot of spam, or have a......
Email forwarding refers to the operation of re-sending an email message delivered to one email address on to a possibly different email address. There are two t......
SMTP or Simple Mail Transfer Protocol is a TCP/IP used to send and receive email. The majority of email systems use SMTP to send messages from one server to ano......
MX stands for 'mail exchanger'. It tells a 'sending' mail server how to find the 'receiving' mail server, given in order of priority, where the lower numbers ar......
There are a few very common reasons why you may not be able to send emails. Are your email settings are correct? Make sure the email account username and passw......
Changing passwords for any mailbox can be done through the Pixallus control panel. Log in to pixallus.com/ and select Manage Hosting. Select Manage on the ho......
Sender Policy Framework (SPF) records help to reduce the chance of your domain being spoofed in spam messages. It can also increase the deliverability of e-mail......
Email Account Limits The following limits apply to all messages sent via authenticated SMTP. This will primarily be used for email sent via a mail client, but c......
SRV records - service records used in Office 365 - can be added via our DNS Management interface inside the control panel. If the domain is registered with us,......
We make use of 'autodiscover' technology so that in the majority of cases, Microsoft Outlook can set up your account for you with only an email address and a pa......
If you can successfully send email and view any new messages in your Inbox, but aren't able to view additional subfolders, then it's likely that you have an inc......
For scale and redundancy reasons we operate each service from its own hostname. So we always recommend using the most relevant hostname for incoming and outgoin......
Getting a 'mailbox does not exist' message can be frustrating, we know. You just need to give it half an hour. Mailbox password changes, webmail access and send......
There are various methods of connecting to mailboxes on our platform. We always recommend IMAP as that helps keep messages in sync between various devices and o......
