How to create an autoresponder?

To create a new Autoresponder, such as an ‘out of office’ email: 

• Select Manage Hosting. 
• Select Manage for the package you wish to add the Autoresponder to.
• Select Autoresponders. Enter the prefix of the mailbox you wish to set the Autoresponder for.
• Enter the information required for the Autoresponder and select Add Autoresponder.

Note: It may take up to 30 minutes for the Autoresponder to activate.

To create an Autoresponder via Webmail, use the following steps:

• Once signed into Webmail, click on Settings
• Then click on Vacation
• Where it says Auto Reply subject, you should name the Autoresponder  
• Enter the message you want to send in the Autoresponse message section 
• Then set the content type, you can either set this as HTML or leave this as Plain Text 
• Set the start and end date of the Autoresponder 
• Optionally, you can choose if you want to forward the email address as well. 
• Then press Save

Note: It may take up to 30 minutes for the Autoresponder to activate.