You can use phpMyAdmin to import an .SQL file with your database information. To do this: Log in to your database via phpMyAdmin ( > Manage Hosting > [select p......
If you manage your domain name with Pixallus and have access to it via pixallus.com/ you can view the nameservers the domain is using by following the steps b......
If you're unsure whether DNS has fully propagated for you, you should check the IP address your requests are resolving-to. The easiest way to do this is to 'pin......
Overview One of the major problems with malware is its persistence. This is why Pixallus's Website Malware Scanner makes daily scans of all the sites within you......
Our WordPress platform was designed and built exclusively for WordPress. This level of platform to software exclusivity allows us to truly fine tune both hardwa......
Traceroute is a tool used for diagnosing network-related issues. It does this by displaying the route to the destination specified - a domain name or an IP addr......
Pixallus impose a strict Acceptable Use Policy and Terms of Service which customers must adhere-to. These cover illegal activities, prohibit certain content hos......
Timeline Backups take an automatic daily backup of all your websites and databases and store them for 30 days.If you have the Timeline Backups product you may w......
Not to worry! When a hosting package is created it’s essentially allocated to our standard platform. We can, upon request, move your website to our Kopage Pro S......
When you create a hosting package you're given a temporary URL. There are a few reasons why you may want to use the temporary URL. Viewing a hosting package whe......
If you're managing DNS elsewhere, or simply wish to know the IP address of a package, you can find this within your hosting control panel. Head to Manage Host......
The type of platform you should choose depends on the software you plan to use to power your website. Generally, you should choose Windows if your website is bu......
Your machine's local hosts file allows you to overide DNS for a particular domain or subdomain name. This is a great way to test the site ahead of changing real......
Due to the distributed nature of our network, the IP address your site uses to make outbound connections will differ from the IP the domain resolves-to, and hen......
Occasionally, applications in your webspace may run checks to help ensure your website is secure. As part of these checks, the application reads the version num......
Gzip is a great of compressing files for faster network transfers - helping them load faster, so improving site speed. It's also a file format. We encourage th......
ImageMagick - the open-source image tool - is supported. We currently run Version 6.7.2. The path to the ImageMagick binary is: /usr/bin/convert Alternatively,......
The File Permissions Checker allows you to easily view and fix file permission issues which don't match our recommended settings. To use the File Permissions Ch......
