How can I access my unmanaged VPS if I have lost external network access?

If you lose access to your virtual machine because of an incorrect firewall rule or a software update gone wrong, you can still gain access by using VNC.

VNC can be used on both Linux and Windows virtual machines running on an Unmanaged VPS.

Using VNC

To use/enable VNC, you will need to do the following:

• Head to the VPS section and select Manage.
• Select Rescue VPS.
• Under Unlock VNC by IP Address enter the IP address you wish to unlock VNC access for and select Unlock.
• Make a note of the VNC Hostname – this should say something like ‘vnc.stackvps.com::6157’. Also, make a note of the password.
• With both the VNC hostname and password, use a VNC client (such as Tight VNC) to gain access to your virtual machine.